From the team behind RetailSpaces


May 5-7, 2024  |  Palm Springs, CA

2025 agenda coming soon!











11am-5:30 pm

Registration & Orientation

1-5:30 pm

Desert Jeep Tour

Experience a unique networking opportunity amidst scenic desert landscapes, enjoy a picnic lunch, and explore the intriguing geology and history of Coachella Valley.

6:15-7 pm

Welcome Reception

7-9:30 pm

Dinner Program

Brian Vander Ark

Singer | Songwriter | Speaker – The Verve Pipe




6:30-7 am

Group Run/Walk

7:15-8 am


8-8:55 am

The Branch: Dead and Alive?

Jim Marous

Co-Publisher – The Financial Brand

Host – Banking Transformed Podcast

9-10:20 am

Sourcing Meetings

10:25-10:55 am

Retail Next: Evolving the Branch Experience with Data and Design

Gina Bleedorn

President and CEO – Adrenaline

10:55-11:15 am

Transforming Communities: How ATB’s Advisory Hubs are Redefining Banking Relationships

Kristopher Banner

Director of Real Estate, Construction + Design – ATB Financial

11:20 am – 12:20 pm

Sourcing Meetings

12:20 -1:20 pm

Networking Lunch

1:20-1:50 pm

Creating a Seamless Omnichannel Experience

Mike Forsyth

Director of Transformation Strategy – DBSI

Carla Trombly

SVP, Branch & ATM Channel Optimization – Synovus

1:50-2:20 pm

Inside TD Bank’s Next-Gen Store Program

Martha MacInnis

AVP and Head of Retail Design and Experience – TD Bank

Christina Sprows

Sr. Manager for Retail Design and Experience – TD Bank

2:25-3:25 pm

Sourcing Meetings

3:30-4:20 pm

Envisioning the Branch of the Future

Daniel Hoke

SVP & Group Head, Retail Branch Optimization and ATM Banking – US Bank

Shona Callahan

SVP & Director of Workplace and Retail Design Standards – Truist

Stephen Griffin

SVP of Branch & ATM Distribution – Regions Bank

Brian McEvoy

SVP, Senior Retail Banking Officer – Webster Five (moderator)

4:20-4:40 pm

Happy Hour Break

4:40-5:15 pm

Your Employees are F’ing Up Your Design

E.J. Kritz

EVP, Training and Consulting – apc
5:15-6:30 pm

Free Time

6:30-10:30 pm

We Will Rock You: A Night With Queen Nation

After a day filled with inspiring talks and productive meetings, let the celebration begin!
Embrace an evening of delectable food, refreshing drinks and music.

brought to you by




7:30-8:30 am


8:30-9:10 am

Adapting Branch Design for a Changing Customer

Matt Bosserman

VP, Head of Retail Design for Premium Experiences – CapitalOne

Helen Herrick

Principal – MBH Architects (moderator)

Gina Hermida

Director of Global Design – Royal Bank of Canada

Vikas Srivastava

VP, Retail Design Lead – Fifth Third Bank

9:10-9:30 am

How to Make Your Values Visible Through Your Spaces

Liz Powers

CEO – ArtLifting

9:35-10:15 am

Sourcing Meetings

10:20-11:20 am

Deep Dives

Smart Remodels for Renewed Growth

Leveraging AI in Site Selection

Brian McEvoy

SVP, Senior Retail Banking Officer – Webster Five

more TBA!

11:20 am – 12:20 pm

Bon Voyage Brunch

Wanna join us?



Qualified banking leaders attend at no cost. Registration includes accommodations for two nights, full meals, and access to all networking excursions.



Partnering is a great way to get your company in front of the best of restaurant development, design, and technology leaders.